Refund policy

Refund policy
30-Day Satisfaction Guarantee:
If you're not completely satisfied with your purchase, you may request a return or
exchange within 30 days of receiving your order.
Eligibility Criteria:
● Items must be unused, unworn, and in their original packaging.
● Returns must be initiated within 30 days of delivery.
● Proof of purchase is required.

Return Process:
● Contact our customer support at support@trypurrify.com.com OR at our toll
free phone number 1 (800) 706-1852 with your order number and reason
for return.
● Our team will provide you with return instructions and the appropriate
return address.
● Ship the item(s) back to the provided address:
● 1175 Avocado Ave
Ste 101 #A11
El Cajon, CA 92020
● Once we receive and inspect the returned item(s), we will process your
refund or exchange.

Refunds:
● Refunds will be issued to the original payment method.
● Please allow 5–7 business days for the refund to reflect in your account.

Exchanges:
● Exchanges are subject to product availability.
● If the desired item is out of stock, a refund will be issued instead.

Return Shipping Costs:
Customers are responsible for return shipping costs unless the item arrived
damaged or defective.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with
photos of the product. We will arrange for a replacement or refund at no
additional cost to you.
Non-Returnable Items:
Certain items, such as gift cards and clearance items, may be
non-returnable. This will be indicated on the product page.